What our Customers say...


I have been employed as a multi-lines adjuster in Southern Illinois for the past 33 years and I have worked with SERVPRO on countless fire, smoke, water and mold loss claims. They provide calm reassurance to property owners that have experienced a loss ranging from small to catastrophic. On a scale from 1 to 10, I rate SERVPRO a 10 for promptness, courteousness, efficiency, fair pricing and most importantly, quality service.

Fast and professional service when we had storm damage. The guys made sure they found all of the damage in the attic as well as the ceilings and floors. They also helped my brother after a water pipe burst under his home. Wouldn't think of calling anyone else!!!

Team is great! Professional & Knowledgeable! They are very respectful of our home and belongings - especially at such an emotional time! We've SERVPRO in the past and if (hopefully not) we have a water damage again, we'll definitely use SERVPRO!

Thank you!

They all did an Amazing job!!! Thank you SERVPRO!

I will always use SERVPRO from now on. They do so much more than clean up water damage! They had special equipment to get rid of foul odors such as cigarette smoke, pet odor, etc that we had in our rental and afterwards the place smelled amazing! They also cleaned a large expensive shag rug of ours. We almost threw it away because of the smell but they were able to make it like new. SERVPRO was a lifesaver and really helped us out! Great people to work with!

I'm very happy with my choice of SERVPRO to do a rental home cleanup. They went above and beyond what I requested and I was very impressed with the staff. Everyone was helpful and courteous. They completed the job when they said they would and it was spectacular. I highly recommend SERVPRO.

I want to thank the team of SERVPRO for the remarkable job that was performed at Autumn Ridge Senior Living. I would highly recommend SERVPRO for any disaster restoration that is needed.

Curt quickly assessed the situation and understanding the time constraints we were under, began to take action. It was truly as though it never happened at all.

A very quick response time and considerate employees as we dealt with this mess. A very professional service team. Appeared using good quality equipment to make everything cleaned up and dried up to their best of their ability in a timely manor. Representatives were patient while we continue to ask so many questions through the process. For something that was not a good experience, they applied themselves to make it the best they could us and our home and all the personal belongings.

SERVPRO has been wonderful to our insureds when we call on them. 5 Stars every time. Exceptional service.

Hudson Insurance Agency, Centralia, Illinois

Thank you for making this such an easy experience during a difficult time for us.  We are happy and recommend you to friends!

We are thrilled with how well it turned out. We had a flooring guy come out to the complex and he told us the was no reason to replace anything that was affected by the water damage and it looked good. SERVPRO done a great job.

SERVPRO recently cleaned the carpets at the offices of CE Daddy and Koonce Insurance/Dimond Bros. in Marion, IL. There were several spots that were "set in". As well as, the smell from carpets getting wet due to the heavy rains. All the set in spots came out!! They were able to get the water out of the carpets and eliminate the odor. We are so please with the results!! The gentlemen SERVPRO sent to our office were very professional and cleared up all of our concerns regarding the wet carpet. I hope we never have the issue again but if we do, SERVPRO will be my first call! I would recommend SERVPRO to anyone needing restoration work of any kind.

I am very pleased with your service!

To SERVPRO, We appreciate all your help! All 10's.

Great service and wonderful people! Exceptional restoration capabilities! We highly recommend them!

Within hours of the event, SERVPRO was called and responded immediately. They worked diligently, around the clock for 17 days to recover our facility. Everyone was impressed with the professionalism and understanding of the urgency for our facility to return to normal. Without hesitation, I would recommend SERVPRO.